Privacy Policy

1. Information We Collect

The information we collect depends on how you interact with our website and services. It may include the following categories.

Information You Provide

• Name and business or organization name.
• Email address, telephone number, and other contact details.
• Pickup and delivery locations, shipment details, freight descriptions, requested dates, and other information needed to evaluate a quote.
• Information submitted through general contact forms.
• Employment, driving experience, qualifications, and other information submitted through careers or driver-partner inquiries.
• Business, carrier, or service-related information you choose to provide.
• Communications, attachments, and additional details you send to us.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, depending on the website tools and settings in use. This may include your IP address, browser type, device information, operating system, pages viewed, referring website, and approximate visit time.

Information from Other Sources

Where appropriate and permitted by law, we may receive information from service providers, business contacts, recruiting partners, or other sources involved in responding to an inquiry or evaluating a potential business relationship.

We do not intentionally request sensitive personal information through ordinary website inquiry forms unless it is necessary for a clearly identified purpose and handled in accordance with applicable law.

2. How Information Is Collected

We may collect information through:

• Quote request and transportation inquiry forms.
• Contact forms, email, telephone calls, and other communications.
• Careers, driver, and carrier-partner inquiry forms.
• Website hosting, security, analytics, and related technical tools, where enabled.
• Information you voluntarily provide during a business discussion or service-related interaction.

Please submit only information relevant to your inquiry. Do not submit payment card numbers, government identification numbers, passwords, or other highly sensitive information through a general contact form unless we specifically provide a secure and appropriate process for doing so.

3. How We Use Information

We may use personal information for legitimate business purposes, including to:

• Respond to quote requests, questions, and service inquiries.
• Review shipment details and assess potential transportation solutions.
• Communicate about delivery requirements, logistics, and business services.
• Review applications or inquiries from prospective drivers and carrier partners.
• Operate, maintain, troubleshoot, and improve our website.
• Protect our website, systems, business, and users from fraud, abuse, and security threats.
• Maintain business records and comply with applicable legal obligations.
• Enforce our policies and protect our legal rights.
• Send service-related or administrative communications.
• Carry out other purposes disclosed to you when information is collected or otherwise permitted by law.

We will not use personal information for a materially different purpose in a way that violates applicable law.

4. Quotes, Careers and Partner Inquiries

Quote Requests and Shipping Inquiries

If you request a quote, we may use the contact, shipment, location, scheduling, and freight information you submit to evaluate your request, communicate with you, and coordinate any potential transportation services.

Please ensure that information you submit about another person, business, shipment, or recipient is accurate and that you are authorized to provide it.

Careers and Driver or Carrier Inquiries

If you contact us about employment, driving, leasing, or carrier opportunities, we may use your submitted information to review your inquiry, assess qualifications relevant to the opportunity, and communicate with you about next steps.

If an application process requires background checks, motor vehicle records, drug screening, or other regulated screening, we will provide applicable disclosures and obtain required authorizations through the appropriate process. This Privacy Policy does not replace any separate notice or consent required for such screening.

Communications

We may contact you to respond to a request or provide information related to an inquiry you initiated. Any optional marketing communications will be handled according to applicable law and any required consent or opt-out preferences.

5. Cookies and Analytics

Our website or its service providers may use cookies, pixels, log files, and similar technologies to support website operation, remember preferences, help protect the website, and understand how visitors use it.

The technologies in use depend on the tools enabled on our website. They may include:

• Essential technologies: used for core site functions, security, and form operation.
• Analytics technologies: used, where enabled, to understand traffic and website performance.
• Advertising technologies: used only if implemented, to measure or support advertising and related activities.

You can manage cookies through your browser settings. Blocking certain cookies may affect the operation of some website features. Where applicable law requires consent for non-essential cookies or similar technologies, the relevant consent mechanism should be used.

Browser "Do Not Track" signals are not interpreted consistently across the industry. Our response to such signals will depend on applicable law and the technical capabilities of the tools we use.

6. When We Share Information

We may disclose personal information in the following circumstances, subject to applicable law and appropriate safeguards:

• Service providers: vendors that support website hosting, form processing, email communications, security, analytics, and other business operations.
• Transportation and business partners: where necessary to evaluate or coordinate a requested service, and as permitted by law.
• Recruiting and screening providers: where relevant to an application or opportunity and subject to applicable notices, permissions, and legal requirements.
• Professional advisers: such as legal, accounting, insurance, or compliance advisers when reasonably necessary.
• Legal and safety purposes: to comply with law, respond to lawful requests, protect rights, investigate fraud, or address security concerns.
• Business transactions: in connection with a proposed or completed merger, financing, restructuring, acquisition, or sale of business assets, subject to applicable law.
• At your direction: when you request or authorize a disclosure.

We do not sell personal information for monetary consideration. Some privacy laws define "sale" or "sharing" more broadly to include certain disclosures for targeted advertising. Whether any of our technologies or practices fall within those definitions depends on the tools enabled and the applicable law.

If we engage in activities that trigger additional disclosure, consent, or opt-out obligations under applicable privacy laws, we will provide the required notices and mechanisms.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including responding to inquiries, maintaining business records, evaluating applications, managing business relationships, resolving disputes, and meeting legal or regulatory obligations.

Retention periods may differ depending on the type of information, the reason it was collected, applicable legal requirements, and operational needs. When information is no longer reasonably needed, we will take appropriate steps to delete, destroy, or de-identify it, subject to applicable law and legitimate recordkeeping needs.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security. You should use care when submitting information online and contact us if you believe your information has been misused in connection with our website.

9. Your Privacy Rights

Depending on where you live and the circumstances of our processing, applicable law may give you rights regarding your personal information. These rights may include:

• Requesting access to certain personal information we hold about you.
• Requesting correction of inaccurate personal information.
• Requesting deletion of personal information, subject to legal exceptions.
• Requesting a portable copy of certain information.
• Opting out of certain targeted advertising, sale, or sharing activities where those activities occur and the law provides that right.
• Appealing certain decisions where an applicable privacy law requires an appeal process.
• Not being unlawfully discriminated against for exercising applicable privacy rights.

These rights are not absolute and may be subject to verification requirements, exceptions, and limitations under applicable law.

To submit a privacy request, use our Contact page and identify the request as a privacy matter. Please include enough information for us to understand and verify your request. Do not include sensitive identification documents or account credentials unless we specifically request them through a secure method.

We will review and respond to qualifying requests within the time required by applicable law. An authorized agent may submit a request on your behalf where permitted, subject to any required authorization and verification.

10. Third-Party Websites and Services

Our website may link to third-party websites, platforms, or services. Those third parties operate under their own privacy policies and practices. We are not responsible for the privacy, security, or content practices of websites that we do not control.

We encourage you to review the privacy notices of third-party services before submitting personal information to them.

11. Children's Privacy

Our website is intended for businesses, adults, and people exploring transportation, employment, or business opportunities. It is not directed to children under 13, and we do not knowingly collect personal information online from children under 13.

If you believe a child has provided personal information through our website, please contact us so that we can review the matter and take appropriate steps as required by law.

12. Data Processing and Transfers

Our website and service providers may process or store information in locations other than the place where you reside. Privacy and data protection laws may differ between locations.

Where required by law, we will use appropriate safeguards for relevant cross-border transfers and processing activities.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our website, business practices, technology, or legal requirements. When we update it, we will revise the effective date shown at the top of the page.

Where required by applicable law, we will provide additional notice or seek consent for material changes. We encourage you to review this page periodically.

14. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact Scott's Trucking & Logistics LLC through our website.